Most retailers will claim that they’re listening to customers and responding to our needs – right before introducing changes that customers clearly hate. JCPenney now has been reduced to begging customers to come back, after more than a year of not listening to them at all. And for a variety of reasons, grocery chains Kroger, Jewel-Osco and Farm Fresh are[Read More…]
A single coupon policy change may be a fluke. Two is a little more troublesome, three makes it a trend, and by the time you get to four, it may be a sign that this is becoming the new normal. For the fourth time now, the country’s largest supermarket chain is ending double coupons in many of its stores. This[Read More…]
It’s been two weeks now since new owners took over Albertsons, Jewel-Osco, Acme, Shaw’s and Star Market. And so far, the company hasn’t made any huge changes. Instead, it’s asking customers to weigh in on possible changes – including to its coupon policy. Supervalu sold the chains to an affiliate of Cerberus Capital Management last month. As first noted here[Read More…]
Dollar stores and drug stores aren’t considered “competitors” anymore, but one of the country’s more arcane double coupon rules has been set aside. Those are the highlights from a new Price Chopper coupon policy that goes into effect tomorrow and was revealed today. In what was either an odd, or a savvy, PR move, the New York-based store announced in[Read More…]
Another day, another store discontinuing double coupons. In what’s becoming a troubling trend, yet another Midwestern chain has decided to do away with doubles in some locations. This time, it’s Meijer, which is being oddly secretive about its decision. Over the weekend, signs such as the one pictured above (as posted on Meijer’s Facebook page) began appearing in some Meijer[Read More…]
Can David beat Goliath with super doubles? While Kroger tries to convince Cincinnati-area customers that eliminating double coupons is a good thing, a much smaller competitor is betting that keeping double coupons is even better. Just days after Kroger stores in southwestern Ohio and northern Kentucky joined Kroger’s Texas stores in doing away with double coupons, the 13-store Cincinnati chain[Read More…]
Kroger is winding down a popular coupon policy in one region, just as it wraps up an unprecedented coupon offer in all regions. For shoppers in southwestern Ohio and northern Kentucky, tomorrow is the last day that Kroger stores will double coupons (read: “Kroger Offers New Lower Prices! Oh, And No More Double Coupons”). Meanwhile, today is the last day[Read More…]
The Price Chopper grocery chain and the New York Attorney General’s office are trading fire over double coupons, just days after they reached an apparently amicable settlement. The Attorney General is calling Price Chopper’s ads “deceptive” and “misleading”, and Price Chopper is calling the Attorney General’s accusations “inaccurate” and “inflammatory”. And customers who thought Price Chopper would double their coupons[Read More…]
It’s been a week since Winn-Dixie launched a new digital coupon program, and the fine print had some wondering if this could possibly be the best digital coupon program ever. Not only did the e-coupon policy suggest that coupons might reappear in your account after you used them once, but it said you could combine digital coupons with paper coupons[Read More…]
When digital load-to-card coupons first came onto the scene several years ago, couponers considered them a bit of a goldmine. Now we could use store coupons, manufacturer’s coupons AND digital coupons, too? What’s not to like about an additional source of savings? Then, one by one, stores began deciding that digital coupons couldn’t be stacked after all, and many couponers[Read More…]
