Grading Grocery Stores: The Best May Surprise You, the Worst Probably Won’t
Two southern supermarkets battle for the top spot, while a usual suspect brings up the rear, in a pair of new customer satisfaction rankings.
Two southern supermarkets battle for the top spot, while a usual suspect brings up the rear, in a pair of new customer satisfaction rankings.
You may like your local grocery store just fine, but it takes a real commitment to show the world – or at least your Facebook friends – that you “like” it. Occasional customer satisfaction surveys have declared certain supermarkets to be the most or least liked of all, but a look at how many grocery shoppers have hit the thumbs-up[Read More…]
So far this year, at least nine grocery chains have come under new ownership. Could your store be the tenth? Kroger’s announcement last week that it’s buying Harris Teeter represents the biggest, and latest, deal in the grocery merger and acquisition game (read: “Sold! Kroger Buys Harris Teeter”). About six weeks earlier, Bi-Lo scooped up Sweetbay, Harveys and Reid’s (read:[Read More…]
After a week like this one, we could all use a little something to celebrate this weekend. And many of your local stores are helping out, by offering coupons, sales and freebies in honor of Earth Day. Target has the biggest giveaway on offer this Sunday. The chain will be handing out 1.5 million reusable bags, along with $40 worth[Read More…]
Gone are the days when grocery shoppers in Austin, Texas were asked if they want paper or plastic. Beginning today, they don’t get either. A number of communities across the country have banned plastic grocery bags (read: “Paper, Plastic or Please Butt Out?”). But Austin has become the first city in the country to ban both paper and plastic disposable[Read More…]
Coupon stacking has ended, and digital couponing has arrived at Texas’ H-E-B. And – well, prepare to be underwhelmed. But there’s still time. The San Antonio-based grocery chain’s much-heralded digital coupon program got off to a rocky start, even before it began. The coming launch was overshadowed earlier this month, by the related announcement that in order to implement digital[Read More…]
If you’re going shopping this weekend, and paying with a credit card – watch out. Beginning Sunday, stores can charge you extra for it. Under the terms of a settlement reached last year, stores will have the option of adding a surcharge for credit card payments – passing the cost that they already pay to the credit card companies, on[Read More…]
For years, store loyalty cards were lonely. Their only purpose in life seemed to be to give you access to sale prices, while non-card holding suckers had to pay full price. Then along came digital coupons, and it was love at first sight. The marriage of loyalty cards and digital coupons seemed a given – the cards were a convenient[Read More…]
There’s coupon trouble brewing in Texas. As San Antonio-based H-E-B prepares to enforce a new coupon policy, customers have adopted a new rallying cry: “Bring back the stack!” Last Thursday, H-E-B announced that it would soon roll out a new digital coupon program. And oh, by the way, it also would no longer allow stacking of store and manufacturer’s coupons.[Read More…]
If you need to do some last-minute grocery shopping today, join the crowds. Christmas Eve Day just might be the busiest day of the year at your local supermarket. Unless it was yesterday. Or Saturday, or maybe the day before Thanksgiving. No one’s sure exactly. “Historically, the Wednesday before Thanksgiving is the busiest day of the year for the grocery[Read More…]