Digital Coupon Drama: Supermarket Sues Its Coupon Provider
After it’s sued for allegedly violating patents with its digital coupons, Hy-Vee turns around and sues its coupon provider for not coming to its aid.
After it’s sued for allegedly violating patents with its digital coupons, Hy-Vee turns around and sues its coupon provider for not coming to its aid.
A tech company demands that more than a half dozen retailers either stop offering digital coupons – or pay up.
Two southern supermarkets battle for the top spot, while a usual suspect brings up the rear, in a pair of new customer satisfaction rankings.
You may like your local grocery store just fine, but it takes a real commitment to show the world – or at least your Facebook friends – that you “like” it. Occasional customer satisfaction surveys have declared certain supermarkets to be the most or least liked of all, but a look at how many grocery shoppers have hit the thumbs-up[Read More…]
Self-checkout stations have always been polarizing. Shoppers either love them, or hate them. They’re considered either a convenience, or an excuse to offer customer “no service”. Various stores either seem to be installing them, or tearing them out. Now you can count Hy-Vee among those that are coming down on the side of doing away with them. The Iowa-based grocery[Read More…]
Everyone thinks their baby is the cutest. But when prizes are at stake – suddenly, things can get ugly. And it may get even uglier before it’s over. That’s what the Iowa-based Hy-Vee grocery chain discovered, after it innocently launched a “Cutest Baby and Toddler Contest” on its Facebook page earlier this month. More than 2000 people entered, but critics[Read More…]
If you’re going shopping this weekend, and paying with a credit card – watch out. Beginning Sunday, stores can charge you extra for it. Under the terms of a settlement reached last year, stores will have the option of adding a surcharge for credit card payments – passing the cost that they already pay to the credit card companies, on[Read More…]
Couponing is a necessity for some, a hobby for others – and for many, a way of life. But would you keep clipping if you were suddenly worth a half-billion dollars? Tonight’s drawing for an estimated $550 million Powerball jackpot has many dreaming big. Mansions, fancy cars, lavish vacations – but paying full price for groceries? That’s something that could[Read More…]
Have you recovered from your Cyber Monday and Black Friday shopping experiences yet? The spending frenzy can make grocery shopping seem downright mundane in comparison. But what if grocery stores got in on the action? A recent report by the coupon processing company Inmar says Black Friday and Cyber Monday shoppers are hungry for grocery store deals as well. 61%[Read More…]
Back in the Dark Ages of self-scanning at the supermarket – way back in 2011 – customers thought it was cool if they could use a store-provided “wand” to scan their items as they shopped. Yawn, that’s so last year. Now, at least one major supermarket chain is letting customers scan items with their own phone – and soon, you[Read More…]