A grocery store can have all the modern bells and whistles – loyalty programs, digital coupons, online ordering. But what’s really important to you? A recent study says if supermarkets don’t get two key things right, customers are likely to leave and never come back. According to PricewaterhouseCoopers’ report “Experience Radar 2013: Lessons from the U.S. Grocery Industry”, price is[Read More…]
As promised, a counterpart to yesterday’s Top Stories of 2012. Just for fun, here’s a look at some stories you probably missed in 2012. For whatever reason, these just didn’t seem to resonate. Some are worth a look – others, well, maybe there’s a reason no one wanted to read them the first time around. 11. Wealthy Island is Grocery[Read More…]
Couponing is a necessity for some, a hobby for others – and for many, a way of life. But would you keep clipping if you were suddenly worth a half-billion dollars? Tonight’s drawing for an estimated $550 million Powerball jackpot has many dreaming big. Mansions, fancy cars, lavish vacations – but paying full price for groceries? That’s something that could[Read More…]
Have you recovered from your Cyber Monday and Black Friday shopping experiences yet? The spending frenzy can make grocery shopping seem downright mundane in comparison. But what if grocery stores got in on the action? A recent report by the coupon processing company Inmar says Black Friday and Cyber Monday shoppers are hungry for grocery store deals as well. 61%[Read More…]
There’s plenty to like about modern-day supermarket shopping – but what exactly do we hate about it? The Retail Feedback Group recently released its 2012 U.S. Supermarket Experience Study, which included a number of findings that could provide some hints as traditional grocery stores try to keep from losing any more ground to discounters. Here, we distill their carefully-constructed study[Read More…]
Do you really want all of your Facebook friends to know that you “like” Twinkies? Well, if there’s a coupon involved, most of us apparently don’t mind publicly announcing our affinity for anything. In honor of National Coupon Month (read: “It’s National Coupon Month! So Where Are All the Coupons?”), Valassis has released results from its Fifth Annual “RedPlum Purse[Read More…]
