Stores want our loyalty, and so do manufacturers – but in this economy, an increasing number of us are most loyal to coupons, sales and wherever we can get the best savings. A new survey finds that frugality remains in fashion, and the longer that’s true, the more likely it could become a permanent habit. If you’ve gotten used to[Read More…]
Many coupon users believe that extreme couponers ruined everything. Their over-the-top exploits, celebrated on TV, caused retailers and manufacturers to crack down. Coupon policies got stricter, coupon redemption requirements got more complicated and coupon values went down. But if things don’t get better soon, it may not be extreme couponers’ fault anymore. You can blame casual couponers, who just want[Read More…]
If its legions of devoted fans aren’t enough to convince you, two separate surveys put one grocery store at the top of their lists when it comes to customer satisfaction. But Publix is used to that kind of thing. “Publix reigns when it comes to customer satisfaction,” reports the American Customer Satisfaction Index. With a score of 86 out of[Read More…]
Atlanta is the country’s most coupon-loving city! Unless it’s Salt Lake City. Or Charlotte. It’s hard to tell, really. But that’s not stopping coupon providers from bestowing the title of “most frugal city” upon someone. It seems we all love lists, especially if our city is on them. Journalists love lists, because they make for easy stories that people seem[Read More…]
We’ve heard by now, facts that back up what we’ve all seen – that the values and volume of coupons is down. But there are still insights to be gained from taking a close look at what coupons were offered, and used, over the past year. One report’s conclusion? We don’t like what we’re getting. It’s that time of year[Read More…]
Remember when Webvan was going to revolutionize the supermarket industry? Ordering your groceries online and having them delivered to your doorstep was going to be the way we all shopped in the future. But Webvan went bust a dozen years ago. So is it the future yet? In an era when music stores have been supplanted by music downloads, and[Read More…]
A grocery store can have all the modern bells and whistles – loyalty programs, digital coupons, online ordering. But what’s really important to you? A recent study says if supermarkets don’t get two key things right, customers are likely to leave and never come back. According to PricewaterhouseCoopers’ report “Experience Radar 2013: Lessons from the U.S. Grocery Industry”, price is[Read More…]
As promised, a counterpart to yesterday’s Top Stories of 2012. Just for fun, here’s a look at some stories you probably missed in 2012. For whatever reason, these just didn’t seem to resonate. Some are worth a look – others, well, maybe there’s a reason no one wanted to read them the first time around. 11. Wealthy Island is Grocery[Read More…]
Couponing is a necessity for some, a hobby for others – and for many, a way of life. But would you keep clipping if you were suddenly worth a half-billion dollars? Tonight’s drawing for an estimated $550 million Powerball jackpot has many dreaming big. Mansions, fancy cars, lavish vacations – but paying full price for groceries? That’s something that could[Read More…]
Have you recovered from your Cyber Monday and Black Friday shopping experiences yet? The spending frenzy can make grocery shopping seem downright mundane in comparison. But what if grocery stores got in on the action? A recent report by the coupon processing company Inmar says Black Friday and Cyber Monday shoppers are hungry for grocery store deals as well. 61%[Read More…]
