Which Supermarket Beat the Apple Store in Customer Satisfaction?
A new customer satisfaction survey ranks one grocery chain above virtually all other retailers.
Post Tagged with: "Surveys"
Why Men Make Lousy Couponers
A new survey says more men are doing the grocery shopping – but they’re not necessarily good at it.
Couponing and Grocery Shopping: A Bore, or a Blast?
Is shopping a chore, or do your savings make it fun? A new report says grocery stores would do well to make the experience more enjoyable.
Move Over Grandma, Kids Love Coupons, Too
You might think the elderly crowd is most into coupon-clipping, since they’ve been doing it for decades. Or maybe it’s moms, who have families to feed and fewer dollars these days with which to do it. But would you believe it’s the young crowd that’s among the most into coupons? And not just those newfangled digital ones, either – we’re[Read More…]
Americans Love Coupons; Swedes, Not So Much.
Sweden is home to affordable stores like Ikea and H&M, so you’d think Swedes would be interested in couponing and saving money. But it turns out “extreme couponing” is not a thing, in the land of lingonberries and Pippi Longstocking. A new global survey of coupon use and shopping behavior finds that Americans still lead the world when it comes[Read More…]
Study Concludes We All Buy Store-Brand Groceries Sometimes (Do You?)
You know you’re a hard-core couponer when you buy a store-brand product and it feels like a splurge. While the average grocery shopper might think they’re saving money by choosing private label products over the national brands, couponers have learned that you can routinely combine coupons and sales to get name brands for much less than their more “inexpensive” equivalents.[Read More…]
Walmart Shoppers Dislike Walmart – But Keep Shopping at Walmart
Everyone loves a good popularity contest. Which is why, as you may have read this week, media outlets pounced on a survey that proclaimed Trader Joe’s the most popular grocery store in the country. Some even gleefully pointed out that Walmart was ranked as the “worst”. But the truth, as they say, is a little more complicated. The fact remains[Read More…]
The Five Biggest Myths About What Shoppers Want
Whatever happened to customer service? It seems more retailers are asking you to serve yourself – and claiming it’s a convenience. The customer is always right, it’s said, but exactly how many customers are clamoring to scan, bag, price match and otherwise do all the work themselves? While supermarkets and other retailers are eager to show how hip and high-tech[Read More…]
Pay For Your Groceries With Your Phone Number, or Perhaps Your Eyeball
Forget cash and credit cards, how’d you like to scan your eyeball or palm print in order to pay for your groceries? It may seem far-fetched, but some are seeing that in our future. As grocery stores increasingly emphasize convenience and speed of checkout, the very act of paying for everything seems to slow things down. Have you ever tried[Read More…]
“You Say Coo-pon, I Say Cyoo-pon, Let’s Call the Whole Thing Off!”
Couponers can get into spirited debates over things like shelf clearing, clipping services and whether you can combine a cents-off coupon with a buy-one-get-one-free coupon. But the most lively debate is sometimes reserved for what to CALL those little scraps of paper. Is it “coo-pon”, or “cyoo-pon”?? A North Carolina State University doctoral student is aiming to end that linguistic[Read More…]
