Higher Prices, Fewer Promotions Send Loyal Shoppers Fleeing
A new report warns brands against offering fewer deals and taking shoppers’ loyalty for granted.
A new report warns brands against offering fewer deals and taking shoppers’ loyalty for granted.
About half of all grocery shoppers are unhappy with the coupons and deals they’re seeing lately.
Kellogg announces major corporate changes, which are likely to affect its Kellogg’s Family Rewards loyalty program.
Sales of store brands are up, putting pressure on national brands to offer more coupons and deals.
General Mills makes a deliberate shift to digital offers, as it cuts back on its once-plentiful paper coupons.
A new report finds a disconnect between what shoppers want, and what retailers think they want.
A disgruntled Coke customer sues the company over its unrewarding rewards program.
A study shows one-star reviewers can become five-star customers, with the help of coupons.
The leader of a fraudulent drug coupon scheme is sentenced to more than 17 years in prison for defrauding drug manufacturers out of $9 million.
Most shoppers want to save money, but few are using coupons to do so.