Consumer Groups Escalate Battle Against “Digital Discrimination”
A coalition of consumer groups urges national grocery chains to stop discriminating with digital-only deals.
A coalition of consumer groups urges national grocery chains to stop discriminating with digital-only deals.
Kroger-owned stores introduce a new savings platform that offers cash-back discounts alongside digital coupons.
You may like your local grocery store just fine, but it takes a real commitment to show the world – or at least your Facebook friends – that you “like” it. Occasional customer satisfaction surveys have declared certain supermarkets to be the most or least liked of all, but a look at how many grocery shoppers have hit the thumbs-up[Read More…]
Everyone loves a good popularity contest. Which is why, as you may have read this week, media outlets pounced on a survey that proclaimed Trader Joe’s the most popular grocery store in the country. Some even gleefully pointed out that Walmart was ranked as the “worst”. But the truth, as they say, is a little more complicated. The fact remains[Read More…]
If everyone’s prices are low, are anyone’s prices really low? While you ponder that, consider this recent prediction from the retail consultant AMG Strategic Advisors: within three years, the vast majority of retailers will largely ditch sales and promotions in favor of everyday low pricing. Super-savers accustomed to collecting coupons and waiting for sales may shudder at the thought; Walmart[Read More…]
Have you ever wondered when buying grocery items by the pound, if you’re also paying for the weight of the packaging? Well, you shouldn’t be. But the city of Los Angeles says a local chain has been charging customers that way repeatedly – so maybe a million-dollar penalty will get the store’s attention. Los Angeles-based Ralphs, a subsidiary of Kroger,[Read More…]
Sure, you like your local grocery store, but have you “liked” them? A roundup of the most and least popular grocery retailers on social media sites (see the full list below) can yield some interesting insights, though it also shows that “likes” aren’t necessarily everything. Florida-based Publix was recently criticized (in “Frozen & Refrigerated Buyer” magazine) for being “technology-challenged”: “Yes,[Read More…]
All week, grocery shoppers in Hampton Roads, Virginia have been told that “exciting things are in store” at Kroger. Today, those “exciting things” have been revealed. “Announcing New Low Prices!” the store’s weekly ad blares. A store executive tells the Virginian-Pilot newspaper that Kroger’s seven local supermarkets are cutting everyday prices on more than 10,000 of the 28,000 items in[Read More…]
If you still expect your grocery store to turn that 50-cent coupon of yours into a dollar-off discount, one retailer says you might as well be living in the Stone Age. The “practice of double-couponing has become a marketing tool of the past,” a spokesman for southern California supermarket chain Vons tells the Orange County Register. Ouch. Tucked away at[Read More…]