If you live in an area where you have your choice of supermarkets, be thankful. In many smaller towns, there’s often just one actual grocery store, and customers are forced to stick with it, through thick or thin. But shoppers in dozens of Southern communities are finding that their patience is wearing thin. Every few years it seems new owners[Read More…]
Whatever happened to customer service? It seems more retailers are asking you to serve yourself – and claiming it’s a convenience. The customer is always right, it’s said, but exactly how many customers are clamoring to scan, bag, price match and otherwise do all the work themselves? While supermarkets and other retailers are eager to show how hip and high-tech[Read More…]
It can be a nice surprise when you go into your grocery store and discover some unadvertised specials. It’s not so nice, when nearly all of the weekly deals are unadvertised. One grocery chain has found out the hard way, that customers don’t like it when the sales are a secret, and they have to wander the store hoping to[Read More…]
Never let it be said that the grocery business is not fiercely competitive. While one New England supermarket chain is asking customers to turn in their store loyalty cards in exchange for a special deal, another is offering an even better deal if customers hand over their loyalty cards to the competition instead. Price Chopper wants your Shaw’s Rewards Card![Read More…]
What to do with that little plastic card, when your grocery chain gets rid of its loyalty program? Toss it, shred it, stick it in a drawer – or hand it over to the store for a chance to win fabulous prizes? Some conspiracy theorists are wondering – what exactly does the store want with our loyalty cards anyway? Three[Read More…]
(Be sure to read this update: “Sold! Kroger Buys Harris Teeter”). Cerberus is pretty busy these days shaking up the five grocery chains it acquired earlier this year. But not too busy to consider acquiring a sixth. It’s reportedly made a bid for North Carolina-based Harris Teeter. If you’re a Harris Teeter shopper – is that a good thing or[Read More…]
If you’re a Safeway shopper in Canada, your store will soon have a new owner. If you’re a Safeway shopper in the U.S., your store’s owner just got filthy stinking rich. And like a long-lost relative who just discovered their distant cousin won the lottery, you may be wondering – what’s in it for me? Safeway today announced the sale[Read More…]
Forget cash and credit cards, how’d you like to scan your eyeball or palm print in order to pay for your groceries? It may seem far-fetched, but some are seeing that in our future. As grocery stores increasingly emphasize convenience and speed of checkout, the very act of paying for everything seems to slow things down. Have you ever tried[Read More…]
Assumptions can be wrong, of course – but let’s assume for a moment that you will not be buying your groceries from Amazon.com. The latest iteration of the internet giant’s “AmazonFresh” grocery delivery service charges you 300 bucks just for the privilege of buying your groceries from Amazon – and you still have to pay for the groceries, and possible[Read More…]
You may have noticed a new Target coupon this morning on the Target printable coupon site, for “$1 off a Simply Balanced food purchase of $3 or more.” You’ll probably see displays of Simply Balanced products in Target stores too – and if you’re lucky, the sample ladies might give you a taste (and maybe more coupons!) If you’re not[Read More…]
