Frustrated Shoppers Learn to Live With Grocery Dissatisfaction
An annual retail ranking shows shoppers are frustrated, but patient, with their grocery stores in these troubled times.
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Unhappy Shoppers Give Grocery Stores Bad Grades
An annual survey of grocery customer satisfaction finds that the coronavirus had a major impact.
Grocery Shoppers Displeased With Stores’ Coronavirus Response
A coronavirus-themed survey of grocery shopper satisfaction finds that no stores are faring any better than they were earlier this year.
Paper Coupons? More Stores Don’t Want Them Anymore
Several more grocery stores are refusing paper coupons for pickup and delivery orders.
No Loyalty Program, No Problem! Ibotta Proceeds Toward a Paperless Future
For the first time, shoppers at major retailers without loyalty cards can redeem Ibotta offers without having to scan their receipts.
Grocery Satisfaction Survey Reveals the Best, the Worst and Everything in Between
America has a new favorite grocery store – but nearly every other store is faring worse than last year.
These Shoppers Got $5,000 in Free Groceries – Without Even Using Coupons
A grocery store computer outage proves profitable for dozens of fortunate shoppers.
The Best Grocery Stores, And the Surprising Reason They’re Getting Better
How satisfied are you with your grocery store? A new survey ranks the best and the worst.
New Grocery Loyalty Program Could Change the Way You Shop
A Northeastern grocery chain introduces a new loyalty program that’s radically different from the ones you’re used to.
The Best and Worst Places to Grocery Shop, And Why They’re All Getting Better
There’s a new winner, in a new ranking of shopper satisfaction with their grocery stores.
