Shoppers’ Long Digital Coupon Nightmare Is Over
Hannaford’s website, app and digital coupons are back online, but its owner’s cybersecurity issues have not yet been fully explained.
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The Day All The Digital Coupons Disappeared
A cybersecurity incident causes a days-long outage that leaves shoppers without access to any digital coupons.
Major Grocer Plans To Phase Out Loyalty Cards
Plastic loyalty cards may become a thing of the past, as several grocery chains push shoppers to go digital.
Grocery Shoppers Shrug Off A Tumultuous Year
A new ranking of the best grocery stores shows shoppers aren’t necessarily put off by higher prices.
Shoppers Think Greedy Stores Should Offer More Deals
Grocers are advised to offer more frequent sales and deals, to avoid turning off shoppers who feel taken advantage of.
This Grocery Chain Is “Most Trusted” to Offer Coupons and Deals
Shoppers trust one regional grocery chain more than any other, to offer the best coupons and promotions.
Frustrated Shoppers Learn to Live With Grocery Dissatisfaction
An annual retail ranking shows shoppers are frustrated, but patient, with their grocery stores in these troubled times.
Unhappy Shoppers Give Grocery Stores Bad Grades
An annual survey of grocery customer satisfaction finds that the coronavirus had a major impact.
Grocery Shoppers Displeased With Stores’ Coronavirus Response
A coronavirus-themed survey of grocery shopper satisfaction finds that no stores are faring any better than they were earlier this year.
Bye-Bye to BI-LO – Owner Will Wind Down Grocery Chain
The owner of BI-LO sells nearly half the chain and announces plans to close or sell off the rest.
