Satisfied Shoppers Celebrate “Better Sales And Promotions”
A new ranking of our favorite grocery stores finds they’re all as good as or better than last year.
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Grocer Learns The Hard Way That Shoppers Still Want Paper Circulars
A grocery chain reverses course on plans to eliminate its printed weekly ad.
Grocery Shoppers Shrug Off A Tumultuous Year
A new ranking of the best grocery stores shows shoppers aren’t necessarily put off by higher prices.
This Grocery Chain Is “Most Trusted” to Offer Coupons and Deals
Shoppers trust one regional grocery chain more than any other, to offer the best coupons and promotions.
Frustrated Shoppers Learn to Live With Grocery Dissatisfaction
An annual retail ranking shows shoppers are frustrated, but patient, with their grocery stores in these troubled times.
Unhappy Shoppers Give Grocery Stores Bad Grades
An annual survey of grocery customer satisfaction finds that the coronavirus had a major impact.
The Year In Coupons: The Top Stories of 2020
New types of coupons, trouble for the old types, and the pandemic that changed everything – these were the top Coupons in the News stories of 2020.
To Pay or Not To Pay? Grocery Loyalty Programs Try New Approaches
Two grocery chains introduce two very different enhanced loyalty programs.
Grocery Shoppers Displeased With Stores’ Coronavirus Response
A coronavirus-themed survey of grocery shopper satisfaction finds that no stores are faring any better than they were earlier this year.
Mandatory Mask Rules Divide Grocery Shoppers
Several stores run into resistance for requiring their customers to wear masks while shopping.
