No Cards, No Coupons: Outages Complicate Shoppers’ Weekend
Tech outages impact payments and digital coupons at several grocery chains.
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Major Grocer Plans To Phase Out Loyalty Cards
Plastic loyalty cards may become a thing of the past, as several grocery chains push shoppers to go digital.
Frustrated Shoppers Learn to Live With Grocery Dissatisfaction
An annual retail ranking shows shoppers are frustrated, but patient, with their grocery stores in these troubled times.
Unhappy Shoppers Give Grocery Stores Bad Grades
An annual survey of grocery customer satisfaction finds that the coronavirus had a major impact.
Coupon Skeptics Have a Change of Heart
A new survey finds that shoppers who once spurned coupons and sales, are a lot more interested in them now.
Grocery Store Wishes You a Happy Infectious Holiday
A grocery chain apologizes for a Thanksgiving ad with very unfortunate wording.
Grocery Shoppers Displeased With Stores’ Coronavirus Response
A coronavirus-themed survey of grocery shopper satisfaction finds that no stores are faring any better than they were earlier this year.
Paper Coupons? More Stores Don’t Want Them Anymore
Several more grocery stores are refusing paper coupons for pickup and delivery orders.
Grocery Satisfaction Survey Reveals the Best, the Worst and Everything in Between
America has a new favorite grocery store – but nearly every other store is faring worse than last year.
More Stores Crack Down on Couponers
Several retailers have tightened up their coupon policies, imposing new limits on the number and types of coupons that can be used.
