(Update: All three defendants were ultimately sentenced to 50 hours each of community service and ordered to pay restitution. Dalton’s sum was $614.92, Bailey’s was $626.95 and Heath, the cashier, was ordered to pay back a total of $2,267.97.) Some enterprising coupon counterfeiters have apparently learned that it doesn’t matter if your coupons look real – if you get a[Read More…]
Everyone loves a good popularity contest. Which is why, as you may have read this week, media outlets pounced on a survey that proclaimed Trader Joe’s the most popular grocery store in the country. Some even gleefully pointed out that Walmart was ranked as the “worst”. But the truth, as they say, is a little more complicated. The fact remains[Read More…]
(Be sure to read this followup story: “EXCLUSIVE: SnipSnap is Sued, Accused of Infringing Coupon Copyrights”) The controversial coupon app SnipSnap is making a big stink about the fact that Target will no longer allow its coupons to appear on the app. But Target is not the only retailer to tell SnipSnap to knock it off. Spokespersons for both Target[Read More…]
For a coupon app that boasts that it “works at most retailers,” retailers across the country are lining up in opposition to SnipSnap.
Not all that long ago, the idea of interacting and chatting with your favorite grocery store online seemed improbable, if not pointless. With the advent of Facebook, though, it’s become the norm. And any store that’s not a part of the social network is seen as something of an online outcast. Now, one longtime Facebook holdout has jumped on the[Read More…]
(Be sure to read this update: “Controversial ‘Cart to Car’ Service Clarified: No Means No, After All”) “Welcome to Jewel-Osco, where prices are low and friendliness is mandatory. Really, let us carry those bags out to the car for you. No, we insist. Seriously. Hand over the bags. Do it, now. Security!!” Getting into an arm-wrestling match over your shopping[Read More…]
If its legions of devoted fans aren’t enough to convince you, two separate surveys put one grocery store at the top of their lists when it comes to customer satisfaction. But Publix is used to that kind of thing. “Publix reigns when it comes to customer satisfaction,” reports the American Customer Satisfaction Index. With a score of 86 out of[Read More…]
It’s been a week since Winn-Dixie launched a new digital coupon program, and the fine print had some wondering if this could possibly be the best digital coupon program ever. Not only did the e-coupon policy suggest that coupons might reappear in your account after you used them once, but it said you could combine digital coupons with paper coupons[Read More…]
The grocery chain that already dominates Facebook and perennially tops customer satisfaction surveys is now setting its sights on a new conquest: Publix has officially joined Twitter. It may not seem like big news for fans of other grocery chains that have been tweeting for years. But Publix has a fanatically loyal fan base, and where Publix goes, fans follow.[Read More…]
If you’re going shopping this weekend, and paying with a credit card – watch out. Beginning Sunday, stores can charge you extra for it. Under the terms of a settlement reached last year, stores will have the option of adding a surcharge for credit card payments – passing the cost that they already pay to the credit card companies, on[Read More…]
