Blind Couponer Loses Landmark Appeal
A federal appeals court says a grocery chain does not have to make its digital coupon website accessible to the visually impaired.
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Unhappy Shoppers Give Grocery Stores Bad Grades
An annual survey of grocery customer satisfaction finds that the coronavirus had a major impact.
Coupon Skeptics Have a Change of Heart
A new survey finds that shoppers who once spurned coupons and sales, are a lot more interested in them now.
Grocery Shoppers Displeased With Stores’ Coronavirus Response
A coronavirus-themed survey of grocery shopper satisfaction finds that no stores are faring any better than they were earlier this year.
Bye-Bye to BI-LO – Owner Will Wind Down Grocery Chain
The owner of BI-LO sells nearly half the chain and announces plans to close or sell off the rest.
“A Headache And an Insult”: Shoppers Choose Quality & Convenience Over Coupons & Deals
A survey of the top grocery stores in the country finds that coupons and deals don’t have a big impact on the rankings.
Another Cashier Punished for Taking World’s Most Lenient Coupon Policy Too Literally
A second cashier is sentenced for her role in a scam enabled by her store’s overly-generous coupon policy.
Store With No Coupon Rules Lands Two Cashiers in Serious Trouble
One cashier is sentenced and another is imprisoned in connection with an $18,000 coupon scam.
Grocery Satisfaction Survey Reveals the Best, the Worst and Everything in Between
America has a new favorite grocery store – but nearly every other store is faring worse than last year.
Store’s Generous Coupon Policy Ends With Cashiers’ Arrests
Two Florida cashiers are charged in an $18,000 coupon scam that their manager may have inadvertently enabled.
